Cancellation policy
Some items or services in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Membership Subscriptions
When you purchase a membership subscription you'll have access to the space for a given number of hours per month based on your membership. You can pause a membership at any time for a minimum of one week and up to four weeks by contacting Bara Fragrance at hello@barafragrance.com.
Your payment details will be stored securely and you'll be charged for a new month one business day prior to the end of your current membership period.
Membership subscriptions typically auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. You will still be able to use your membership up to the end of the period you have already paid for.
If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order. See our returns policy for more details on returns and refunds.
Free Samples
When you purchase a full bottle of perfume, you may select up to five free 5ml samples to be included with your order. Choice of samples is limited based on availability. If you do not specify any fragrances, our team will select several perfumes they think you may appreciate based on your order.